On Saturday, Dima Litvinov from the Ukraine, got his first taste of triplex mowing greens. I sometimes take it for granted the detail needed to operate a mower on a green since I've done it for over 30 years. However, Dima did an excellent job for his first time out and will only get better with time.
On Sunday, I spent part of the morning training Dedek Suprianto from Indonesia, on the proper technique of mowing the rough on a Jacobsen AR-522. I was amazed at how quickly he learned how to operate the machine.
By cross training our staff we accomplish two goals. The first is obvious in that we have more trained staff to perform the necessary tasks on the course. If someone gets sick, there is someone already trained to fill their shoes. The second is that we satisfy each employee's need for personal fulfillment by continually expanding their knowledge and giving them opportunities to succeed.
